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503 errors earlier today - Printable Version

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503 errors earlier today - classicdrogn - 04-03-2021

Any idea what was causing them? I don't remember the times, but it was about three hours I think.


RE: 503 errors earlier today - Bob Schroeck - 04-03-2021

Have no idea, this is the first I'm aware of them.


RE: 503 errors earlier today - Star Ranger4 - 04-04-2021

Quote:The 503 Service Unavailable error is an HTTP status code that means the website's server is simply not available right now. Most of the time, it occurs because the server is too busy or because there's maintenance being performed on it.

(looked it up)

 Therefore, what had to happen was on the ISP side, either a router burped or something similar.  Bob probably would never have known if you hadn't hit the berf and mentioned it.


RE: 503 errors earlier today - classicdrogn - 04-04-2021

Well, I'd have expected at least a couple other users to have tried to check the site during that time, since it was early evening Prime Time, but if no one else noticed I suppose it must have been something betwixt hither and yon. I didn't have any other connection problems, but I pretty much only look at SB/SV/QQ, FFn, and here most days, with Calibre poking AO3 and Wuxiaworld/Fastnovel/Scribblehub/RR for a few things. Not exactly a wide net to cast.


RE: 503 errors earlier today - robkelk - 04-04-2021

Oh, I noticed - it interfered with my ability to post actual content to the "There's Nothing Better" forum. I alerted Bob by email... and, knowing Bob's usual schedule for being online, included start and stop times.


RE: 503 errors earlier today - classicdrogn - 04-04-2021

... and now both SB and SV are just showing Cloiudflare error 523 pages. Not a good weekend for fora, it seems.


RE: 503 errors earlier today - Norgarth - 04-04-2021

Yeah, I couldn't access the board for a few hours as well.


RE: 503 errors earlier today - Bob Schroeck - 04-04-2021

Whatever it was, it didn't register big enough to get a post about it on my ISP's Twitter feed. If my workload tomorrow permits, I'll give their support line a call and query about it.


RE: 503 errors earlier today - Aleh - 04-05-2021

(04-04-2021, 04:44 PM)classicdrogn Wrote: ... and now both SB and SV are just showing Cloiudflare error 523 pages. Not a good weekend for fora, it seems.

In their cases, it was a literal fire at the datacenter. Some of the servers even suffered water damage.

Given that this site suffered a lot less, I rather doubt it was impacted by that issue.


RE: 503 errors earlier today - Bob Schroeck - 04-06-2021

Nah, not even close. I believe they're hosted somewhere in the Midwest? Netcarrier, my host, is in Pennsylvania.

And besides, we already saw what happens when Netcarrier's data center is sunk, back in October.


RE: 503 errors earlier today - classicdrogn - 04-06-2021

The fact that the incidents are not related just makes it cumulatively a worse weekend for fora. I mean, what are the odds?


RE: 503 errors earlier today - Black Aeronaut - 04-06-2021

SB and SV are hosted at the same datacenter in Ogden, Utah.

Apparently what had happened was that they were load-testing a backup generator that powers some of the core routers and the fire suppression system.

And then the generator caught on fire.

For whatever reason, the fire department would not move in until they shut down power to the ENTIRE data center, even though the circuits in question were completely isolated from the server farms.

I have no idea how the hell water got into the server farms, but it didn't hurt the server rack that SV is in.  SB, on the other hand, seems like it got wet and will be undergoing recovery to get what little was lost.  (SV gets backed-up every 15 minutes, so I assume SB does the same.)


RE: 503 errors earlier today - nocarename - 04-06-2021

I saw in passing on the SV Discord that the 15 minute backups had been revised to 20 minutes due to load issues at some point, but yeah. We'll see what happens I suppose.


RE: 503 errors earlier today - robkelk - 04-07-2021

The Utah outage has made the international news. Well, it made The Register.

Imagine your data center backup generator kicks in during power outage ... and catches fire. Well, it happened