Well, as far as I can tell from my numerous calls to them (Telus) there has been a large ammount of new subscriptions in my area and the outdated stuff can't cope so they are replacing it with new stuff. As far as I can tell, the delay is because I'm in a low priority (not commercial) zone.
-UPDATE-
I've managed to reach the cable company, a technician is coming on october the 13th.
-UPDATE-
I've managed to reach the cable company, a technician is coming on october the 13th.